While there are about 20 dog grooming businesses in the area, some newer ones focus on strengthening the human/animal bond or providing services such as doggy day care and spa experiences.
Paul Whitehurst, owner of Pooch Palace Resort, had an epiphany in 2016 when his beloved German shepherd Zoey passed away.
“She was my kid. She was everything to me,” says Whitehurst. “When she passed away … I was at a crossroads. For a long time I’d had this idea in my head to provide an upscale pet resort. I wanted to target other owners who are true pet parents.”
After 18 years in the corporate world, Whitehurst decided to pursue his dream, and in 2017 on the first anniversary of Zoey’s passing, he opened the first Pooch Palace Resort on Beck Lane in Lafayette. The business was so successful that in February he opened a second location on Sagamore Parkway in West Lafayette. While ruefully acknowledging that opening a new business during a pandemic is not the best idea, Whitehurst says many customers are grateful that the waiting lists for grooming and boarding are shorter.
Pooch Palace offers grooming, boarding, daycare and training. Dogs boarded there stay in private “hotel” rooms equipped with toddler beds and a television tuned to DogTV. The dogs get five potty breaks each day and absent owners can check in on, and even talk to, their pets through a private Webcam accessed through their phones.
The business also offers grooming and full or half-day care where dogs play in groups either indoors or out. The outdoor play park features a synthetic turf called Pup-Grass specifically designed for dogs. That means your pet will never come home muddy, Whitehurst says.
The business closed for a while as the COVID-19 pandemic ramped up, but it reopened with limited hours and services in April, and then more fully in May. Whitehurst hopes to be back to full capacity by August.
He affirms that one of the reasons his business has been so successful is pet owners are more invested in their furry friends than ever before. But a disruptive family member can bring chaos and tension into a home, so training and understanding is key to living harmoniously with a pet.
That’s where Julie Shaw and her business, Stepping Stone Animal Training, comes in. Shaw has spent her professional career focusing on animal behavior and is one of only 16 board-certified veterinary behavior technicians in the country. After spending many years in private practice and teaching Purdue vet students, Shaw became convinced that dog owners needed help understanding their pet’s behavior and learning how to work with the animal.
“Animal behavior is very complex,” Shaw says. “If owners get the information (they need) early on, it makes a big difference. We are not just treating the dog, but helping the owner understand the world through the dog’s eyes.”
Stepping Stone, located on Teal Road in Lafayette, is dedicated to strengthening and protecting the human-animal bond. To that end, the business offers programs lasting between four and eight weeks for puppies and older dogs. Puppy classes focus on training the littlest fur balls to be calm, happy and emotionally healthy pets. Small class sizes and academy-educated trainers also help older dogs that need to learn socialization skills and manners.
“All dogs have their own quirkiness and individual challenges,” says Shaw. “We encourage what is positive in them and help identify what behaviors they need to work on.”
Shaw emphasizes that the programs are not daycare, but provide a very structured environment in which the dogs are always learning, while still being allowed to be dogs.
Lafayette resident Diana Cavanaugh took her Bernese mountain dog, Jojo, to Stepping Stone in 2017, when the puppy was about three months old. The experience was a good one for the entire family and helped them work together and be consistent with Jojo’s training.
“It was great because we were able to get the entire family involved and everyone was on the same page when it came to training,” Cavanaugh says. “The team that worked with us was very knowledgeable and patient.”
While some of Stepping Stone’s services have been curtailed because of the pandemic, the company’s virtual services have taken off, Shaw says. She offers group, puppy and adult classes online that include videos, reading assignments and virtual check-ins each week.
Shaw is concerned about the many families that have adopted dogs during the pandemic and been home with little structure or opportunity for the pet to be in different situations. When school and regular work schedules resume and the house is empty, those dogs will likely have problems, she says, adding that puppies need to be socialized in their first eight to 14 weeks. In the spring, Stepping Stone began hosting pandemic puppy parties for dogs 16-weeks and younger. Once a week, the pups come to Stepping Stone for supervised play and interaction with new people and other puppies. Owners can watch the fun on their phones.
Shaw takes an holistic approach to each dog’s welfare, assessing both the animal’s physical and mental health. Some dogs have chemical imbalances in their brains and need medication, so understanding each dog’s behavior is critical, she says.
That holistic approach also informs grooming at Stepping Stone. Shaw calls the service fear-free grooming, and dogs are trained to cooperate with the groomer so that the experience is less stressful. For example, dogs are allowed to jump off the grooming table and come back when they’re ready. Each one receives a report card with suggestions for the owner of behaviors to work on.
“We are the first in the country to offer this,” she says. “You pay more because we are using behavior modification. Pain can be a factor in grooming so we are constantly grading them on their emotional and physical health.”
And another local business is training groomers in Shaw’s methods. Kerri Wagner, owner of Bark Avenue Day Spa on Britt Farm Road in Lafayette, and her staff of five worked with Stepping Stone to better understand animal behavior.
“(All dogs) teach us something,” Wagner says. “I believe all of the dogs that are scared and unable to be groomed … have taught us that dogs really do learn and react to everything so differently than us. Stepping Stone Animal Training has really helped us learn this and is teaching us how to help all the animals with their behavior.”
Bark Avenue groomers don’t usually cage dogs coming in for a bath and a haircut. Open-top kennels are used if necessary; otherwise dogs are together in the grooming room. And if Bark Avenue can’t effectively help a dog that comes in, Wagner sends that dog to a Stepping Stone groomer who helps with behavior modification.
And the word “spa” in the company name is not hyperbole. Pet parents can choose for their furry family member a variety of luxury experiences, including mud baths, blueberry facials with a mini face massage and hot oil treatments. If you live in Lafayette or West Lafayette, a groomer also will pick up your pooch from home and bring the freshly coiffed critter back at the end of the work day.
Good training and behavior bring many positives to dogs and owners alike, but some dog owners face the additional challenge of not having a fenced yard or much time for long walks. For those with high-energy animals, a trip to a dog park may be a real treat.
Dog parks give owners the chance to exercise their dogs and provide socialization with other pets and their humans, says Tracy Walder, director of operations for the Dog Park Association of Greater Lafayette. The non-profit oversees Shamrock Dog Park on Sanford Street near Lafayette’s Wabash River. The facility is supported by the Lafayette Parks Department.
“Shamrock Dog Park provides a secure off-leash area for dogs to interact and release energy,” says Walder. “Poor dog behavior is often a result of poor socialization and pent-up energy. The dog park helps owners satisfy the needs of their dogs. A tired dog is a well-behaved dog.”
The facility requires a paid membership and has an extensive list of regulations designed to keep dogs and their owners safe and happy. Dogs must be healthy and up-to-date with vaccinations. Members receive a key fob that allows them into the park.
Shamrock Dog Park enjoys good support from some local veterinarians, who help with fund-raising events and provide information about vaccinations and health issues. Two vets write monthly articles for the member Facebook page and volunteer during special events, Walder says. The volunteer board also appreciates the working relationship they have with Buckles Feed Depot and Pet Supplies Plus, Lafayette companies that support the park’s work.
Walder, who owns CritterSitters (an in-home pet care service) and is a founding member of the park, says overall the members are a close-knit community, working to make their relationships with their dogs a healthy part of their lives.
“Most people are a little apprehensive about the first time letting their dog off leash in the park, and it is rewarding to see other members assure them that it will be just fine,” she says. “Our members find that their dogs are aware when they are headed to the park and are happy to interact with other dogs. People can socialize over a shared interest and also have a sounding board when there are questions about behavior, health, veterinarian or daycare choices.”
Sarah Huber has been going to the park since she moved to Lafayette in 2016 with her dog Hazel. Hazel has since passed away, but now Sarah goes almost every day with her goldendoodles, Juniper and Ike.
“I look forward to going to the dog park as much as my dogs!” Huber says. “Walking them on leashes, even long walks, doesn’t tire them out. They are running and playing the entire time (at the park) and it brings me such joy to see them both run in big circles across the field and play with other dogs. They just seem the happiest and their best selves at the park. Both can barely contain themselves as we pull up to the park each day.”
And there are other perks. Huber wanted her pets to be comfortable around other dogs and people, so the park gives opportunities for Ike and Juniper to have new experiences. She’s made friends there and says going is a great way to either start the day or decompress after work.
“I am as happy as the dogs,” she says. “The members are great. When you go, there’s no pressure to talk to people. You can do your own thing, but if you want to chat, it’s a great group of people.”
Huber’s advice to a pet parent who has never used a dog park is to evaluate your own pet’s behavior and take it slow. If you don’t know how your dog might react to other dogs off leash, first try one of the fields that don’t have many dogs. There are fenced areas for big and small dogs, and the park offers a day pass and occasional free play days. Those dates and other information about rules and requirements can be found on the park’s website.
The park closed for more than eight weeks when the pandemic hit, but it opened again toward the end of May. To help ensure safety, communal toys and water containers have been removed and soap has been added at the water stations. Members are asked to abide by social distancing rules, wear masks and bring their own hand sanitizer.